Sandbox chat
Try replies on real policies before a customer ever sees them.
SMS · Email · Messenger
Support that answers before the queue piles up.
HawkSel deflects FAQs, looks up Shopify orders, and goes live on SMS when you are ready — one inbox for every channel.
Product
Built for e-commerce teams that live in the inbox.
Knowledge base
Train on your FAQs, shipping rules, and return policies.
Shopify
Order status and product search without leaving the conversation.
Twilio SMS
Compliant multi-tenant messaging when you are ready to go live.
Plans
Start small. Add channels when volume shows up.
Starter
$149/mo
Knowledge base, sandbox, and 1 user.
Most teams
Growth
$399/mo + usage
Email, SMS, Shopify, and 5 users.
Enterprise
Custom
Custom commerce integrations and volume.
Get started
Create your organization
Create an account, try sandbox chat, then connect Shopify, email, and SMS when you are ready.